Terms of service

TERMS OF SERVICE

Last updated: 2026/08/08

1. INTRODUCTION

These Terms of Service ("Terms") govern your use of this website and any purchase you make from it. The website is operated by [LEGAL NAME] ("we", "us", "our").

By accessing this website or placing an order, you agree to be bound by these Terms. If you do not agree with them, please do not use this website.

2. ELIGIBILITY

You must be at least 18 years old, or the age of majority in your state of residence, to place an order. By placing an order you confirm that you meet this requirement and that the payment method used belongs to you or that you have authorisation to use it.

3. PRODUCTS

We make every effort to display our products and their colours accurately. Screen settings vary between devices, and we cannot guarantee that the colour shown on your screen will exactly match the item you receive.

Product measurements shown in our size guides are body measurements intended to help you choose a size. Small variations between individual garments are normal in the manufacture of clothing and underwear.

All products are subject to availability. We may limit quantities, discontinue any product, or refuse to supply any product at any time.

4. PRICING

All prices are shown in US dollars and include applicable taxes and duties, except where stated otherwise at checkout.

We reserve the right to correct pricing errors. Where an item was listed at an incorrect price, we will contact you before dispatch and give you the option to confirm the order at the correct price or cancel it for a full refund.

Promotional prices and discount codes apply only for the period stated and cannot be applied retrospectively to orders already placed.

5. ORDERS

Your order is an offer to purchase. A contract is formed only when we send you a shipping confirmation email.

We reserve the right to refuse or cancel any order, including after an order confirmation has been sent, in cases including but not limited to: product unavailability, pricing errors, suspected fraud, or orders placed in breach of these Terms. Where we cancel an order that has been paid for, you will be refunded in full.

6. PAYMENT

Payment is taken at the time of purchase. We accept the payment methods displayed at checkout.

Payments are processed by third-party providers. We do not receive or store your full card details. You agree to provide accurate and complete payment information.

7. SHIPPING AND RISK

Delivery times are estimates and are not guaranteed. Full details are set out in our Shipping Policy, which forms part of these Terms.

Risk of loss and title to the products pass to you upon delivery to the address you provided.

8. RETURNS

Returns are governed by our Return and Refund Policy, which forms part of these Terms.

9. ACCOUNTS

If you create an account, you are responsible for keeping your login details confidential and for all activity that occurs under your account. Notify us immediately of any unauthorised use.

We may suspend or terminate an account that we reasonably believe has been used in breach of these Terms.

10. INTELLECTUAL PROPERTY

All content on this website, including text, images, logos, product photography and page design, is owned by us or licensed to us and is protected by intellectual property law.

You may not reproduce, distribute, or use any of this content for commercial purposes without our prior written permission.

11. ACCEPTABLE USE

You agree not to use this website:

- For any unlawful purpose, or to solicit others to perform unlawful acts
- To submit false or misleading information
- To upload or transmit viruses or any code of a destructive nature
- To collect or track the personal information of others
- To interfere with or circumvent the security features of the website

We reserve the right to terminate your use of the website for breach of any of the above.

12. USER SUBMISSIONS

If you send us comments, reviews, suggestions or other material, you grant us a non-exclusive, royalty-free right to use, reproduce and publish that material. You are responsible for any material you submit and confirm that it does not infringe the rights of any third party.

13. THIRD-PARTY LINKS

This website may contain links to third-party sites that are not operated by us. We are not responsible for the content, policies or practices of those sites.

14. DISCLAIMER

This website and all products are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no warranties of any kind, express or implied, regarding the operation of the website or the products offered through it.

We do not warrant that the website will be uninterrupted, timely, secure or error-free.

15. LIMITATION OF LIABILITY

To the fullest extent permitted by law, our total liability arising out of or in connection with any order shall not exceed the amount you paid for that order.

We shall not be liable for any indirect, incidental, special or consequential loss, including loss of profit or loss of opportunity.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot lawfully be limited.

16. INDEMNITY

You agree to indemnify and hold harmless [LEGAL NAME] and its officers, employees and agents from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.

17. FORCE MAJEURE

We are not liable for any failure or delay in performance caused by events outside our reasonable control, including carrier disruption, extreme weather, industrial action, customs delays, or acts of government.

18. SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force.

19. CHANGES TO THESE TERMS

We may update these Terms at any time. The version published on this page at the time you place an order is the version that applies to that order. We recommend reviewing this page periodically.

20. GOVERNING LAW

These Terms are governed by the laws of the State of [ESTADO], United States, without regard to its conflict of law provisions. Any dispute shall be subject to the exclusive jurisdiction of the courts of that state.

21. CONTACT

Questions about these Terms should be sent to support@goloungewear.com.